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FREQUENTLY ASKED QUESTIONS
Your most important questions, here, all in one place!!
Warranty and Support FAQs
Drop Stitch Kayak Warranty
What warranty do Sandbanks Style kayaks come with?
Our drop stitch inflatable kayaks come with a full 5-year warranty, reflecting the confidence we have in their durability and construction.
We use high-pressure drop stitch construction and reinforced PVC materials, creating a rigid and durable platform designed for real watersports use rather than occasional beach paddling.
The warranty covers manufacturing defects such as seam issues or material faults when the kayak is used under normal recreational conditions.
In short, this is to give you confidence that your inflatable kayak is built to last.
Paddleboard Warranty
What warranty do your paddleboards come with?
Our Pro Series inflatable paddleboards come with an industry-leading 7-year warranty.
These boards feature advanced welded rail construction, creating an extremely strong bond between layers. Welded rails are widely recognised as one of the most durable construction methods used in modern inflatable paddleboards.
Because of this construction, we’re able to offer extended coverage on all Pro Series iSUP models, giving paddlers long-term confidence in their equipment.
Our Ultimate and Wave Series inflatable paddleboards come with our amazing 5-year warranty.
Commercial warranties vary.
Warranty Claims
How do I make a warranty claim?
We keep things simple.
Sandbanks Style is still a small independent company, and when you get in touch you’ll usually be speaking directly with the people who run the business.
There are only two full-time team members and one part-time, so if you need help you can reach out and we’ll do our best to sort things quickly.
If you have a warranty issue, just contact:
Jordan, Johnny or Andy
You can reach us via:
The contact form on our website
Our social media channels
Calling us during working hours
Just include a short description of the issue and your proof of purchase, and we’ll guide you through the next steps.
Warranty Registration
Do I need to register my warranty?
No complicated registration is required.
Your warranty is valid as long as you have proof of purchase from Sandbanks Style or one of our authorised retailers.
Simply keep your receipt or order confirmation.
If you purchased from a verified retailer, registering your product on our site can help make any future warranty claim smoother.
Drop Stitch Inflatable Kayak FAQs
What PSI should a drop stitch inflatable kayak be inflated to?
Our drop stitch inflatable kayaks are designed to be inflated between 10–12 PSI, creating a rigid, stable structure that closely mimics a hard-shell kayak while maintaining comfort and safety on the water.
Are your inflatable kayak bags easy to transport?
Yes, all of our drop stitch inflatable kayaks come with premium carry bags with built-in wheels, making transport effortless whether you're heading to the beach, lake, or river.
How durable is the PVC material used in your kayaks?
Our kayaks are built with high-quality, multi-layer PVC, designed to be highly resistant to abrasions, punctures, and UV exposure. This makes them ideal for a wide range of environments, from calm lakes to more rugged shorelines.
Do your inflatable kayaks come with a warranty?
Yes, all of our drop stitch inflatable kayaks include a 5-year seam leak warranty, giving you peace of mind and confidence in the long-term durability of your kayak.
Is it worth upgrading to a fibreglass kayak paddle?
Upgrading to a fibreglass paddle is highly recommended. Fibreglass paddles are lighter, more efficient, and reduce fatigue over longer distances compared to standard aluminium paddles, improving overall performance on the water.
Are drop stitch inflatable kayaks stable on the water?
Yes, thanks to their high-pressure construction (10–12 PSI) and rigid drop stitch core, these kayaks offer excellent stability, making them suitable for beginners and experienced paddlers alike.
Why choose a drop stitch inflatable kayak over a standard inflatable kayak?
Drop stitch inflatable kayaks provide superior rigidity, better tracking, and improved performance compared to traditional inflatable kayaks, making them a top choice for those wanting a more premium paddling experience.
Paddle Board FAQs
What PSI should I inflate my paddleboard to?
Most inflatable paddleboards should be inflated to:
Recommended PSI:
18–20 PSI
All of our boards are tested up to 25 PSI, ensuring excellent rigidity and safety.
Inflating your paddleboard to the correct PSI is essential for:
Better stability on the water;
Improved performance and glide;
Increased durability over time.
What weight can your paddleboards carry?
Most inflatable paddleboards comfortably support:
Typical carrying capacity:
Up to 120 kg (model dependent – see individual product pages for details)
This is usually enough for:
One adult paddler;
Extra gear (dry bags, supplies);
A child passenger;
A dog.
Are inflatable paddleboards stable for beginners?
Yes, inflatable paddleboards are designed with stability in mind. Their wide shape and high-pressure construction (18–20 PSI) make them ideal for beginners learning balance and control.
Are inflatable paddleboards durable?
High-quality inflatable paddleboards are made from multi-layer PVC, making them highly resistant to punctures, abrasions, and UV exposure. This makes them suitable for lakes, rivers, and coastal use.
How long does it take to inflate a paddleboard?
Most inflatable paddleboards can be fully inflated in 5–10 minutes using a manual or electric pump, depending on the board size and pump type.
Can inflatable paddleboards be used in the sea?
Yes, inflatable paddleboards can be used in the sea as well as lakes and rivers. For best performance in coastal conditions, choose calm days and be mindful of tides, wind, and currents.
Can I paddleboard with my dog?
Yes; paddleboarding with dogs is very popular.
The wide and stable deck of an inflatable paddleboard makes it ideal for bringing pets along.
To make the experience safer:
Use a dog buoyancy aid;
Use a deck grip mat for traction;
Start in calm water;
Allow your dog to get comfortable gradually.
Many paddlers find it becomes one of their favourite outdoor activities.
Transport FAQs
Can I take an inflatable kayak or paddleboard abroad?
Yes, one of the biggest advantages of inflatable kayaks and paddleboards is how easy they are to travel with.
Both pack down into a compact carry bag, making them ideal for:
Road trips;
Camping holidays;
Flights abroad;
Beach or lake adventures overseas.
Many customers regularly take their inflatables on holiday thanks to their portability and convenience.
Are inflatable kayaks and paddleboards allowed on planes?
Yes, inflatable kayaks and paddleboards are generally allowed on planes as checked luggage. Since they deflate and pack into a bag, they are much easier to fly with than hard-shell equipment.
Always check your airline’s size and weight restrictions before travelling.
How do you pack an inflatable kayak or paddleboard for travel?
To safely pack your inflatable:
Fully deflate and dry the equipment;
Fold it neatly to fit the carry bag;
Store fins and accessories securely;
Use protective padding if needed.
Proper packing helps prevent damage and keeps your gear in top condition.
Do inflatable kayaks come with travel bags?
Yes, most inflatable kayaks and paddleboards come with durable carry bags. Many also include wheels for easy transport, making them convenient for airports, car travel, and walking to the water.
What should I check before flying with an inflatable kayak?
Before flying, make sure to:
Check airline baggage allowances (weight & dimensions);
Ensure your kayak is completely dry;
Pack accessories securely;
Consider travel insurance for high-value gear.
Common Questions
Are inflatable kayaks and paddleboards any good?
Yes; modern inflatable kayaks and paddleboards are designed to offer excellent performance, durability, and stability.
Thanks to advanced materials and drop stitch construction, high-quality inflatables now provide a rigid feel on the water while offering far greater convenience than traditional alternatives.
Why choose an inflatable kayak or paddleboard?
Inflatable kayaks and paddleboards are the preferred choice for most paddlers because they are:
Easy to transport and store;
Lightweight and travel-friendly;
Quick to inflate and use;
Durable and impact-resistant;
Comfortable and stable on the water.
For recreational use, inflatables offer the best balance of performance and practicality.
How durable are inflatable kayaks and paddleboards?
High-quality inflatables are built using multi-layer reinforced PVC, making them highly resistant to:
Punctures;
Abrasions;
UV exposure.
They are designed to handle a wide range of environments, from calm lakes to coastal waters.
How long do inflatable kayaks and paddleboards last?
With proper care, inflatable kayaks and paddleboards can last many years of regular use.
Simple steps like drying before storage and avoiding prolonged sun exposure will help maximise their lifespan.
How easy are inflatable kayaks and paddleboards to set up?
Inflatable kayaks and paddleboards are very quick to set up, typically taking 5–10 minutes to inflate.
This makes them ideal for spontaneous trips and hassle-free days on the water.
Are inflatable kayaks and paddleboards suitable for beginners?
Yes, inflatables are one of the best options for beginners.
Their wide, stable design and soft surface make them easier to balance on and more forgiving than rigid alternatives, helping new paddlers build confidence quickly.
Are inflatable kayaks and paddleboards safe?
Yes, they are designed with safety in mind.
Most inflatable kayaks and paddleboards feature:
Strong, high-pressure construction;
Multiple air chambers (on kayaks);
Stable, balanced designs.
For best safety, always wear a buoyancy aid and check conditions before heading out.
