FREQUENTLY ASKED QUESTIONS

What warranty do Sandbanks Style kayaks come with?

Our drop stitch inflatable kayaks come with a full 5-year warranty, reflecting the confidence we have in the durability and construction of our boats.

We use high-pressure drop stitch construction and reinforced PVC materials, creating a rigid and durable platform designed for real watersports use rather than occasional beach paddling.

The warranty covers manufacturing defects such as seam issues or material faults when the kayak is used under normal recreational conditions.

In short, we want you to feel confident that your inflatable kayak is built to last.

 

What warranty do your paddleboards come with?

Our Pro Series inflatable paddleboards come with an industry-leading 7-year warranty.

These boards feature advanced welded rail construction, which creates an extremely strong bond between the layers of the board. Welded rails are widely recognised as one of the most durable construction methods used in modern inflatable paddleboards.

Because of this construction we’re able to offer extended coverage on all Pro Series iSUP models, giving paddlers long-term confidence in their equipment.

 

How do I make a warranty claim?

We keep things simple.

Sandbanks Style is still a small independent company, and when you get in touch you’ll usually be speaking directly with the people who actually run the business.

There are only two of us full-time and one part-time, so if you ever need help you can simply reach out and we’ll do our best to sort things quickly.

If you ever have a warranty issue, just contact:

Jordan, Johnny or Andy

You can reach us via:

Email

The contact form on our website

Through our social media channels

Calling us during the workday

Just include a quick description of the issue and your proof of purchase and we’ll guide you through the next steps.

 

Do I need to register my warranty?

No complicated registration is required.

Your warranty is valid as long as you have proof of purchase from Sandbanks Style or one of our authorised retailers.

Simply keep your receipt or order confirmation.

Do note, if you have bought from one of our verified retailers it will make any potential warranty claim smoother if you have registered your product directly on our site.

Are drop stitch inflatable kayaks durable?

Yes. Modern drop stitch inflatable kayaks are extremely durable.

The drop stitch construction allows the kayak to inflate to high pressures, creating a rigid structure that performs much more like a traditional solid kayak.

Combined with reinforced PVC materials this creates a kayak that is:

Resistant to punctures;

Very rigid when inflated;

Capable of handling real watersports use.

 

What PSI should I inflate my kayak to?

Our drop stitch kayaks typically inflate to:

Recommended PSI:
10–12 PSI

Inflating to the correct pressure ensures the kayak becomes rigid and performs efficiently on the water.

Higher pressure means:

Better glide;

Improved tracking;

Stronger structure.

 

What weight can your inflatable kayaks carry?

Carrying capacity depends on the model.

Typical capacities are approximately:

Optimal Single Drop Stitch Inflatable Kayak Capacity: 200kg

Optimal Double Drop Stitch Inflatable Kayak Capacity: 280kg

Explorer Single Drop Stitch Inflatable Kayak Capacity: 200kg

Explorer Double Drop Stitch Inflatable Kayak Capacity: 300kg

Explorer Triple Drop Stitch Inflatable Kayak Capacity: 300kg

You can find the exact carrying capacity in the product specification tables on each kayak product page.

These capacities allow you to comfortably carry paddlers, gear, or even pets within the recommended limits.

 

Can you take a dog in an inflatable kayak?

Yes; many customers enjoy kayaking with dogs.

The wide and stable platforms of drop stitch inflatable kayaks make them particularly suitable for paddling with pets.

A few simple tips help make kayaking with a dog easier:

Use a dog buoyancy aid;

Place a non-slip dog mat on the deck;

Keep your dog positioned centrally;

Start with calm water.

Many paddlers take their dogs on relaxed river or lake paddles.

 

Are inflatable kayaks stable?

Yes. Many paddlers find inflatable kayaks more stable than narrow hard shell kayaks, especially when starting out.

Our kayaks feature wide hull designs that provide excellent stability for:

Beginners;

Family paddling;

Carrying gear;

Paddling with dogs.

 

Do inflatable kayaks require much maintenance?

Maintenance is simple.

After paddling, particularly in saltwater, we recommend:

Rinsing with fresh water;

Wiping the kayak dry;

Storing in a cool dry place.

Modern PVC drop stitch kayaks do not absorb water, so they can be wiped dry and packed away quickly.

 

What PSI should I inflate my paddleboard to?

Most inflatable paddleboards should be inflated to approximately:

Recommended PSI:
18 - 20 PSI

All our boards are tested at 25 PSI.

Inflating your board correctly ensures the best performance and rigidity on the water.

 

What weight can your paddleboards carry?

Most paddleboards comfortably support:

Typical carrying capacity:
120 kg *dependent on model, see product pages for more info.

This is usually enough for:

One paddler;

Additional gear;

A child passenger;

A dog.

Can I paddleboard with my dog?

Yes; paddleboarding with dogs is very popular.

The wide and stable deck of an inflatable paddleboard makes it ideal for bringing pets along.

To make the experience safer:

Use a dog buoyancy aid;

Use a deck grip mat for traction;

Start in calm water;

Allow your dog to get comfortable gradually.

Many paddlers find it becomes one of their favourite outdoor activities.

Can I take an inflatable kayak or paddleboard abroad?

Yes; one of the biggest advantages of inflatable watersports equipment is how easy it is to travel with.

Both kayaks and paddleboards pack down into a compact carry bag, making them ideal for:

Road trips;

Camping holidays;

Flights abroad;

Beach or lake adventures overseas.

Many customers regularly take their inflatables on holiday.

Just remember to:

Fully dry the equipment before packing;

Check airline baggage limits;

Protect fins and accessories in the bag.

Are inflatable kayaks worth it?

Yes. Modern drop stitch inflatable kayaks offer excellent performance while being far easier to transport and store than traditional rigid kayaks.

They combine:

Portability;

Stability;

Strong construction;

Convenience.

For many recreational paddlers they offer the perfect balance of performance and practicality.

 

How long do inflatable paddleboards last?

A high-quality inflatable paddleboard can last many years with proper care.

Our Pro Series boards with welded rails are designed for long-term durability and are backed by our 7-year warranty, the best paddleboard warranty in the industry.

 

Are inflatable kayaks safe?

Yes. When used correctly, inflatable kayaks are very safe.

Always remember to:

Wear a buoyancy aid;

Paddle within your ability level;

Check weather conditions;

Follow local water safety advice.

 

Are inflatable kayaks as good as hard shell kayaks?

Modern drop stitch inflatable kayaks have improved dramatically and can now offer performance surprisingly close to traditional hard shell kayaks.

They also offer several advantages:

Easier transport and storage;

Excellent stability for beginners;

Lightweight portability;

Easy packing for travel.

For many paddlers they provide an excellent alternative to rigid kayaks.